FAQ

HOW DO I CARE FOR

Pillows


Bogolan Never wash your pillow covers - the spinning motion of a washing machine will destroy the delicate tissue. Absorb any liquid spills with paper towels or a clean cloth. Dry cleaning is the best option for removing stains or occasional cleaning.




Baskets


Cotton rope baskets When using our products to hold pot plants, please be sure to use a waterproof pot without holes at the bottom, or alternatively please place a tray underneath the pot plant. To clean dirt and scuff marks off the cotton, rub with the adhesive side of broad scotch tape; or gently spot clean with a wet cloth and mild hand wash soap. Dyed rope may run when wet. It is best for the cotton rope not to get wet. It is, however, possible to hand wash the cotton products gently (without dyed rope), but please ensure the product dries evenly. Please note that when we pack our products, we often fold them. Due to the products being made from rope, it is easy to bend the products back to their original shape. Just fill the large baskets up with something extensive the first few days, like a large blanket or towels.




Ceramics


Each piece is dishwasher and microwave safe.





PRODUCTS

Will my pillow include an insert?


Yes – all of our pillows ship with a down insert, so they’re ready to use as of immediate!





EXTRA THINGS YOU’D WANT TO KNOW

The item i'd like to buy is sold out. What should I do?


We invite you to send us an email via our contact form. If the item does not return, we can offer you alternatives or inform you if there is a new item in the shop that looks alike.





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